Operations Manager

2 weeks ago


Fort Lauderdale, Florida, United States HALO Dx Full time
Operations Manager

At HALO Diagnostics, we prioritize patient-centric care. As an Operations Manager, you will play a pivotal role in collaborating with our clinical team and training patient navigators to deliver exceptional patient experiences.

Key Responsibilities:
  • Team Management: Lead a team of 10+ nonexempt employees navigating patients in various locations throughout Florida.
  • Patient Care: Champion patient care by leading a team of dedicated patient navigators who provide frontline care in imaging centers.
  • Operational Excellence: Refine site operations to ensure smooth patient flow and exceptional customer service.
  • Invest in People: Develop and train patient navigators on best practices to ensure they excel in their roles.
  • Day-to-Day Operations: Monitor attendance, employee performance, and initiate disciplinary procedures as needed.
  • Travel: This is a remote position requiring flexibility in local travel, with a minimum of 50% of workdays spent on the road.

Requirements:

  • Experience working in a healthcare facility.
  • Experience managing nonexempt/hourly employees.
  • Knowledge of HIPAA laws.
  • Ability to travel 50%+ of the time.
  • 5+ years of managing in a healthcare facility.
  • Working knowledge of Microsoft Office and Excel.
  • Flexibility.

What We Offer:

A comprehensive benefits package, including stock options in a rapidly expanding health tech company with locations nationwide.


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