Operations Manager

3 days ago


Fort Lauderdale, Florida, United States Vensure Employer Solutions Full time
Operations Manager Job Description

Vensure Employer Solutions is seeking an experienced Operations Manager to oversee the administrative operations of our insurance agency. As a key member of our team, you will be responsible for establishing office policies, implementing filing systems, and supervising administrative office staff to ensure seamless client service.

Key Responsibilities:
  • Implement office systems and filing procedures to maintain organized records
  • Oversee administrative assistants and ensure procedures are followed correctly
  • Provide exceptional customer service by answering telephone calls and emails, and directing inquiries to the appropriate department
  • Manage office expenses and perform basic bookkeeping tasks to adhere to the monthly budget
  • Coordinate travel, events, and appointments for insurance team members
  • Ensure employee licenses are renewed in a timely manner to maintain company compliance
  • Order office supplies and schedule maintenance on office equipment as needed
Requirements:
  • 2+ years of experience in insurance back-office operations
  • Experience managing multi-functional teams in a growing environment
  • Strong technical knowledge of underwriting, binding, and quoting
  • Ability to work collaboratively with the technology team to ensure an effective and scalable technology system
  • Office management and insurance sales experience a plus
  • Excellent problem-solving, customer service, and communication skills
  • Basic computer skills, including experience with Microsoft Office
Education and Experience:
  • High school diploma, G.E.D., or equivalent required; bachelor's degree preferred
  • Experience with EOS (Entrepreneurial Operating System) and Applied EPIC insurance agency management software a plus

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