Client Directed Services Program Manager
6 days ago
Job Summary:
The Client Directed Services Program Supervisor is a key member of the Phoenix Home Care and Hospice team, responsible for providing case management services, information, and referral services to individuals with physical, mental, or multiple disabilities. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Assist in the evaluation of consumers for program eligibility and referral to state agencies.
- Document services provided according to policy and procedures.
- Maintain accurate and up-to-date records in the Client Directed Services program.
- Conduct regular home visits to consumers in multiple counties.
- Perform consumer and attendant file audits.
- Complete monthly reports for the Client Directed Services team.
- Provide training and support to consumers and attendants as needed.
- Market the program in designated areas.
- Perform other duties as assigned by the In-Home Manager/Executive Director.
Requirements:
- Bilingual (Spanish) is a plus.
- Supervisor or Director experience.
- Knowledge of office management systems and procedures.
- Proficiency in MS Office (MS Excel and MS PowerPoint).
- Excellent time management and prioritization skills.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multitask.
- High School degree or equivalent.
About Phoenix Home Care and Hospice:
We are a leading provider of home care services, dedicated to delivering high-quality care and support to individuals and families in need. Our mission is to offer meaningful opportunities to our caregivers and clinicians while providing innovative, compassionate, and patient-centered care.
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