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Client Relations and Sales Support Representative

2 months ago

Independence, Missouri, United States TM Services Full time
Job Overview

TM Services is a growing, privately held sales and marketing organization dedicated to serving a wide range of clients across the nation. We are currently seeking a dedicated and collaborative Sales and Customer Support Associate to join our dynamic team. This full-time, entry-level position comes with extensive training and competitive compensation based on experience.

If you thrive in a team-oriented environment and have a passion for sports, our Sales and Customer Support Associate role is perfect for you. We foster a culture of healthy competition and prioritize the professional growth of our team members. We are looking for a friendly and driven individual who is willing to step outside their comfort zone to engage with our customers about our diverse range of products and services.

Key Responsibilities:

  • Effectively engage potential customers by addressing inquiries about our products and services, successfully closing sales with client leads.
  • Handle customer inquiries, orders, and complaints with efficiency and courtesy.
  • Provide tailored product recommendations based on customer needs, actively seeking upselling opportunities.
  • Gather and analyze customer information to create detailed reports on products or services.
  • Collaborate with team members to achieve collective objectives and goals.
  • Stay informed about the latest product offerings, ensuring a comprehensive knowledge base.
  • Perform additional duties as assigned by senior management as necessary.

Key Requirements:

  • Exhibit a positive attitude and possess strong communication skills.
  • Understand the principles and practices of exceptional customer service.
  • Demonstrate product knowledge, along with a focus on quality, effective problem-solving, and conflict resolution skills.
  • Hold a high school diploma or equivalent.
  • Align with company values and maintain high standards of integrity.
  • Showcase excellent verbal and interpersonal communication skills, along with a high level of professionalism.
  • Ability to work effectively in a team environment or independently as needed.

If you meet these qualifications and are excited about the opportunity to grow your career with our vibrant team, we encourage you to consider the Sales and Customer Support Associate position and contribute to our ongoing success.


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