Senior Team Lead

2 weeks ago


Lady Lake, Florida, United States Walmart Full time
Job Description

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club in Lady Lake, FL. As a Team Lead, you will be responsible for leading a front-end team, supervising associates, and ensuring excellent customer service.

Responsibilities:

  • Lead a front-end team and supervise associates in an assigned area of responsibility.
  • Ensure excellent customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Handle claims and returns, zone the area, arrange merchandise, and identify shrink and damages.
  • Assist with accounting records, files, transactions, and other required documentation.
  • Develop, communicate, and implement processes and practices to meet business needs.
  • Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity.
  • Lead and participate in teams by using and sharing resources, information, and tools.

Requirements:

  • 6 months retail experience, including operating front-end equipment, and 6 months customer service experience.
  • Must be 18 years of age or older.
  • Leading a front-end team, supervising experience, hiring, evaluating, mentoring, developing, and managing the workload of others.

Salary and Benefits:

The hourly wage range for this position is $20.00 to $28.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

We offer competitive pay, performance-based bonus awards, and great benefits, including health benefits, financial benefits, paid time off benefits, and more.



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