Customer Service Ambassador

4 weeks ago


Charlotte, North Carolina, United States Travel Dream Destinations Full time
Job Description:
We are seeking a skilled Customer Service Ambassador to join our team at Travel Dream Destinations. In this role, you'll be responsible for planning vacations, suggesting travel destinations, maintaining client records, and coordinating large-scale events.

A passion for helping others is key to success, as your primary goal will be to ensure client satisfaction and encourage repeat business.

The ideal candidate will have excellent communication skills and a strong understanding of both domestic and international travel destinations. Strong negotiation and sales abilities are essential to thriving in this position.

Key Responsibilities:
Arrange travel plans for both business and leisure clients
Assess customer needs and preferences, including schedules and budgets
Plan and organize tour packages, excursions, and day trips
Provide information on travel fares and schedules
Calculate total travel costs
Book reservations for travel, hotels, rental cars, and special events
Inform clients about their upcoming trips, including necessary documents like passports or visas
Offer advice on local weather, customs, and attractions
Handle alternative booking arrangements in case of changes before or during the trip

Requirements:
Must be 18 years or older
Residency in the USA, Mexico, Australia, or the UK
Ability to attend webinar-based training
Access to a smartphone or computer and reliable Wi-Fi

Benefits:
No prior experience required
Comprehensive training provided
Flexible schedules
Work remotely from any location with Wi-Fi access
Exclusive travel discounts and perks

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