Customer Service Ambassador
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Compass Point Innovations.
As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing product solutions, and driving sales growth.
Key Responsibilities:
- Identify and pursue new sales leads using targeted marketing lists
- Provide customers with products and solutions that simplify and organize their lives
- Process sales orders, order changes, installation dates, and cancellations
- Support customers, other representatives, and outside sales teams with product sales and support
- Contribute to marketing campaigns, attend live events, and follow up on customer enrollments
- Excel in a team-based, competitive environment
- Collaborate with the account team on growth and retention of client accounts
Requirements:
- A high school diploma or equivalent is required
- 0-3 years of experience in customer service, sales, retail, or hospitality industries
- Consistently reliable transportation
- Effective communication, active listening, and problem-solving skills
- Ability to work well individually and in a team environment
- Strong sales and closing skills, with the ability to overcome objections
At Compass Point Innovations, we value our employees and strive to create a culture built around our principles, which define how we approach interactions with our employees, customers, and communities.
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