Maintenance Supervisor

13 hours ago


Winchester, Massachusetts, United States BGSF Full time
Job Summary

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at BGSF. As a key member of our maintenance team, you will be responsible for ensuring the upkeep and maintenance of our properties, providing exceptional customer service to our residents, and leading a team of maintenance staff to achieve our goals.

Key Responsibilities
  • Community Maintenance
    • Perform various community maintenance functions, including but not limited to: light bulb changes, filter changes, lock repairs/changes, window covering installations/repairs, HVAC repairs, caulking, painting, pool maintenance, vinyl repair/installation, electrical and plumbing repairs, tile, carpet, flooring installation/repair, roofing, gutters, fasteners, and ceiling leak repairs.
    • Inspect and coordinate all needed make-ready repairs and services.
    • Ensure make-ready units are completed within 5 business days after unit is vacated.
  • Customer Service
    • Communicate clearly to residents.
    • Respond to resident service requests and concerns in a timely manner.
    • Read and/or listen to resident requests/complaints in a calm and open manner.
    • Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect.
  • Leadership
    • Maintain a preventative maintenance program that minimizes emergency repairs and service repairs.
    • Work with the Community Director to create and implement a schedule to maintain the cleanliness of the grounds, breezeways, and other common areas.
    • Assist the Community Director with recruiting, hiring, and training of maintenance staff.
    • Schedule maintenance team to ensure appropriate coverage is available to meet property needs, while minimizing overtime hours.
  • Administrative
    • Record activities in maintenance log.
    • Responsible for maintaining other logs (pool, HVAC, preventative maintenance, EPA refrigerant logs, MSDS records, etc.).
    • Complete all University training in time frame specified.
    • Complete and update all lighting inspections monthly and fire life/safety inspections as directed by RCD.
  • Company Responsibilities
    • Assist the Community Director and Assistant Community Director with other tasks as requested.
    • Comply with Company policies.
    • Embraces and execute the vision, mission, and beliefs of the Company.
    • Supports the safety program.


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