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Customer Service Representative Fueler/Washer

1 month ago


Murfreesboro, Tennessee, United States Penske Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Service Representative Fueler/Washer to join our team at Penske. As a key member of our operations team, you will be responsible for ensuring that our customers' vehicles are fueled, cleaned, and safe for them to drive away.

Key Responsibilities
  • Greet customers and provide exceptional service to ensure a positive experience
  • Perform vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items are completed
  • Help maintain a clean and safe environment for our customers and associates
  • Build skills through training and hands-on coaching to perform minor repairs, such as installing mounted tires, replacing or rotating tires, and performing preventive maintenance repairs
Why Join Penske?

Penske offers a competitive starting salary, shift premiums, career stability, and opportunities for growth. Our excellent benefits package includes plenty of time off, strong training programs, advanced vehicle maintenance technology, and location and schedule flexibility.

Requirements
  • High school diploma or equivalent preferred
  • Valid driver's license required
  • Excellent customer service and communication skills
  • Ability to work well as part of a team
  • Ability and willingness to work outside
  • Basic mechanical ability and tool usage preferred
  • Basic computer skills
Physical Requirements

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended lengths of time throughout their scheduled working period.
  • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
  • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
  • The associate must be able to safely work in all weather conditions.
  • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
  • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.