Customer Service Representative

3 days ago


Murfreesboro, Tennessee, United States Penske Truck Leasing Full time
About the Role

Penske Truck Leasing is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer. As a key member of our operations team, you will play a critical role in ensuring our customers receive exceptional service and their vehicles are properly prepared for the road.

Key Responsibilities
  • Greet customers and provide a positive experience as you fuel and wash their vehicles.
  • Perform vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items are completed.
  • Help maintain a clean and safe environment for our customers and associates.
  • Develop your skills through training and hands-on coaching to perform minor repairs and preventive maintenance tasks.
  • Complete other projects and tasks as assigned by your supervisor.
Why Join Penske?

We offer a competitive starting salary, shift premiums, career stability, and opportunities for growth. Our excellent benefits package includes plenty of time off, strong training programs, and advanced vehicle maintenance technology. With a focus on customer satisfaction and a commitment to safety, we're the perfect place to start your career.

Requirements
  • High school diploma or equivalent preferred.
  • Valid driver's license required.
  • Excellent customer service and communication skills.
  • Ability to work well as part of a team.
  • Ability and willingness to work outside.
  • Basic mechanical ability and tool usage preferred.
  • Basic computer skills.
Physical Requirements

The physical demands of this role include frequent movement, standing, walking, climbing, bending, and sitting for extended periods. You must be able to use your hands to grasp, reach, touch, handle, feel, and/or operate required tools or controls. You will also be required to work safely at heights using applicable ladders and elevated working platforms.

Penske is an Equal Opportunity Employer.



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