Registration Coordinator
3 weeks ago
Cooley Dickinson Health Care, a member of the Mass General Brigham system, is a leading healthcare provider in western Massachusetts. With a rich history dating back to 1886, we have been advancing healthcare in the region for over a century.
Our BenefitsAs a valued member of our team, you will enjoy a comprehensive benefits package, including:
- A range of health, dental, vision, prescription, and life insurance benefits.
- A generous and flexible Earned Time Off program.
- A 403(b) retirement plan with various investment options.
- Opportunities for continued education and professional growth.
The Central Registration Coordinator plays a critical role in ensuring the accurate registration of all patients. This includes verifying patient demographic information, choosing the appropriate insurance plan, and following departmental procedures when discrepancies are discovered.
Essential Job Functions- Collect and verify demographic and insurance information from patients and/or their representatives and enter into applicable databases in a timely manner.
- Create new medical record numbers for patients not currently in EPIC for both CDH and CDMG.
- Accurately make any insurance changes or guarantor changes for both CDH and CDMG patients.
- Work productively with the Centralized Scheduling/Registration Team and contribute to established goals and objectives.
- Interact effectively with patients and doctor's offices to gather correct and complete data necessary to facilitate clinical and fiscal responsibilities.
- Follow insurance guidelines and stay up-to-date with new regulations and stipulations to obtain reimbursement.
- Effectively work within multiple computer systems to complete all registration tasks.
- Verify patient insurance coverage with Third Party Payers and determine eligibility using appropriate applications.
- Advise non-insured patients of Hampshire Health Connect and provide contact information.
- Maintain confidentiality of all patients' records and data and interface with medical records and billing department as required.
- Provide excellent customer service to both internal and external customers and strive for a positive experience for the patient.
- Provide coverage for extra shifts and work a flexible schedule as needed for business purposes.
- Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards.
- Maintain professional growth and development through attendance at seminars, workshops, conferences, or in-services, professional affiliations, or journals to stay abreast of current trends in the field.
- Meet annual competency and retraining requirements.
- Attend meetings as required.
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Registration Coordinator
3 weeks ago
Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, a member of the Mass General Brigham system, is a leading healthcare provider in western Massachusetts. With a rich history dating back to 1886, we have been advancing healthcare in our community with energy and purpose.Our network employs over 2,000 medical professionals and support staff across multiple locations in...
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Registration Coordinator
1 week ago
Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, a member of the Mass General Brigham system, is a leading healthcare provider in western Massachusetts. With a rich history dating back to 1886, we have been advancing healthcare in the region with energy and purpose.Our network employs over 2,000 medical professionals and support staff across multiple locations in the...
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