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Sales Team Lead

2 months ago

Warminster, United States AAA Club Alliance Full time
{"title": "Staff Assistant/Team Lead", "description": "Unlock Your Potential with AAA Club Alliance

Become part of a trusted brand with a rich history of serving members for over 100 years. Enjoy a flexible schedule with no Sundays, bi-weekly pay, and a monthly incentive plan based on individual performance. Take advantage of over 3 weeks of paid time off accrued during the first year and receive complimentary AAA Premier level membership.

Key Responsibilities:
  • Consistently up-sell and cross-sell AAA products, including new memberships, credit cards, and insurance referrals.
  • Plan domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during high call volumes.
  • Serve as the lead and mentor of title clerks, overseeing the title process and ensuring accuracy.
  • Support the Retail Manager in enhancing the customer experience by leading associates to success and promoting shared values.
  • Lead, guide, and direct the daily operations of the Retail Store, including administrative and associate-related issues in the absence of the Retail Manager.
  • Serve as backup to the cashiers.
Requirements:
  • High school diploma or equivalent.
  • Minimum of three years of previous sales and/or customer service experience.
  • Effective communication skills, both written and oral.
  • Proficient computer skills, including the ability to multitask on several websites and programs.
  • Ability to read maps and geography knowledge a plus.
  • Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor specific screenings.
  • Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation within six months of employment.

AAA Club Alliance is an equal opportunity employer. We are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.", "lang_code": "en-US"}