Car Sales and Finance Director

17 hours ago

Warminster, United States Hertz Full time
About the Role

We are seeking a highly skilled and experienced Car Sales and Finance Manager to join our team at Hertz. As a key member of our management team, you will be responsible for leading the sales and finance functions of our retail business, including sales process, finance, and sales team management.

Key Responsibilities
  • Meet and exceed sales targets, manage and lead the sales team, including scheduling, interviewing, hiring, and performance management
  • Drive strong CRM metric accountability, achieve KPI targets, and support Digital Retailing initiatives, including Rent2Buy
  • Ensure completion of Finance deal packages, promptly follow up on all missing documents and pending deals, and work with Sales Consultants on finance processing and metrics
  • Achieve high customer service score (NPS), train Sales Staff in customer interaction and processes, and oversee store management as the second highest employee at location
  • Support inventory and reconditioning processes, pricing of cars as needed, and support omni-channel sales, monitor Store and ICC (Internal Audit Checklist) compliance, and manage employee, consumer, and vendor issues as needed
Requirements
  • 3 years' experience in Car Sales, experience in auto dealership or auto financing preferred
  • 1 year of management experience, high school diploma or equivalent experience in car sales management
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations, ability to influence, flexible and adaptable, and ability to work effectively in ambiguous situations
  • Excellent verbal and written communication skills, results-driven, ability to make decisions and help solve problems, ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change, motivate teams, and keep a positive attitude in a fast-paced environment
What We Offer
  • Up to 40% off the base rate of any standard Hertz rental, paid time off, medical, dental, and vision plan options, retirement programs, including 401(k) employer matching
  • Paid parental leave and adoption assistance, employee assistance program for employees and family, educational reimbursement and discounts, voluntary insurance programs, and perks and discounts

Hertz is a global leader in the car rental industry, operating in approximately 9,700 corporate and franchisee locations worldwide. We are committed to diversity and inclusion, and we welcome applications from individuals with diverse backgrounds and experiences.

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