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Operations Manager
2 months ago
The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service. This role requires strong leadership skills, initiative, and the ability to lead by example.
Key Responsibilities- Store Leadership: Maintain an engaged and productive store team through strong leadership and supervision.
- Sales and Inventory Management: Support the Store Manager in the total leadership and strategic operation of the store, including sales and inventory management.
- Employee Development: Supervise, assign, and direct activities of the store's crew, and provide training and development opportunities to ensure employee growth and success.
- Customer Service: Assist customers with their questions, problems, and complaints, and promote CVS customer service culture.
- Leadership and Supervision: Proven ability to lead and supervise a team, with a focus on employee development and engagement.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with store crew and supervisors.
- Analytical and Problem-Solving Skills: Advanced analytical and problem-solving skills, with the ability to identify and resolve issues in a timely and effective manner.
- Computer Skills: Proficiency in computer skills, including data analysis and reporting.
CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, as well as a 401(k) retirement savings plan and employee stock purchase plan. Additionally, CVS Health provides a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs.
