Restaurant Operations Manager
3 weeks ago
At Palette Tea Garden, we are seeking a highly skilled Restaurant Operations Manager to oversee and assist with day-to-day restaurant operations. This role is responsible for forecasting, planning, and managing staff, as well as coordinating with the management team to maximize sales and revenue through customer satisfaction and employee engagement.
Key Responsibilities:
- Manage food and beverage operations within budgeted guidelines and to the highest standards
- Promote excellent levels of customer service
- Identify customer needs and respond proactively to concerns
- Lead the food and beverage team by attracting, recruiting, training, and appraising talented personnel
- Establish targets, schedules, policies, and procedures
- Provide two-way communication and foster an ownership environment with a focus on motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
Requirements:
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Strong communication and leadership skills
- Up-to-date knowledge of food and beverage trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Spirit and wine knowledge
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Physical Setting:
- Bar
- Casual dining restaurant
- Restaurant event
Schedule:
- 10-hour shift
- Evening shift
- Holidays
- Weekend availability
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
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