Hotel Front Desk Associate
6 days ago
As a Guest Experience Ambassador at Seminole Hard Rock Hotel & Casino Hollywood, you will be the face of our hotel, delivering exceptional customer service and creating unforgettable experiences for our guests.
About UsOur hotel is a world-renowned entertainment, gaming, and hospitality destination, featuring a luxurious Guitar Hotel with 638 upscale guestrooms, an Oasis Tower with unique swim-up suites, and a range of amenities, including a Rock Spa & Salon, a 13.5-acre recreational water experience, and 19 dining outlets.
Responsibilities- Accurately rate rooms and ensure the room rack is properly adjusted at all times.
- Run alert date reports and review out-of-order and off-market rooms daily for validity.
- Respond to incoming phone calls and guest requests, offering prompt and courteous assistance.
- Verify correct room rates through applicable reports and offer bell assistance to each guest upon departure.
- A high school diploma or equivalent education required; minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience.
- Ability to work flexible schedules, including nights, weekends, and holidays as required.
- Strong mathematical skills specific to position responsibilities.
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development within the company.
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Hotel Front Desk Coordinator
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Front Desk Associate
5 days ago
Fort Lauderdale, Florida, United States iCIMS Organic ZipApply Full timeJob SummaryWe are seeking a skilled and friendly Front Desk Associate to join our team at Seminole Hard Rock Hotel & Casino Hollywood. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling luggage storage needs, and overseeing the bell desk operation.About UsSeminole Hard Rock Hotel & Casino...
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Front Desk Associate
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Fort Lauderdale, Florida, United States Seminole Gaming Full timeCustomer Service RepresentativeWe are seeking a skilled and courteous Front Desk Ambassador to join our team at Seminole Gaming.About Us:Seminole Gaming is the flagship entertainment, gaming, and hospitality destination of Hard Rock International, owned by the Seminole Tribe of Florida. Our world-renowned resort offers a wide range of amenities, including...
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