Front Desk Associate

4 days ago


Fort Myers, Florida, United States True North Hotel Group Inc Full time
About Our Team
We are looking for a skilled and friendly Front Desk Associate to join our team at TownePlace Suites in Fort Myers, FL. As a member of our team, you will be responsible for providing excellent customer service to our guests.

Key Responsibilities
• Check guests in and out of hotel, issue room keys, and direct guests to rooms and other areas.
• Respond to guest inquiries via phone and in person.
• Assist guests with making reservations for dining, entertainment, and transportation.
• Resolve guest complaints and issues in a professional and courteous manner.
• Perform various administrative tasks including answering phones, taking messages, and filing documents.

Requirements
• High school diploma or equivalent required.
• Prior experience in hospitality preferred but not required.
• Ability to lift up to 50 pounds and work in a fast-paced environment.

Benefits
True North Hotel Group Inc. offers a competitive salary and benefits package for this full-time position, including medical, dental, and vision insurance, paid time off, and opportunities for advancement. The estimated salary for this role is $40,000 - $50,000 per year.
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