Senior Accounts Receivable Specialist

2 days ago

Norwalk, Connecticut, United States Insidesource Full time
Job Description

At Insidesource, we're seeking a highly skilled Senior Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for overseeing the day-to-day activities of accounts receivable functions.

The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Manage accounts receivable and billing to ensure timely processing of all AR transactions
  • Work with Sales, External Customers, and other relevant areas of business to resolve issues related to incorrect billings and disputes
  • Ensure all receivables are collected promptly and applied to customer accounts accurately
  • Responsible for collections of all Accounts Receivable, and tracking AR Aging
  • Review status of delinquent accounts and initiate collection activity
  • Research and resolve disputed delinquent account balances
  • Update and refine an accurate multi-week AR forecast
  • Meet weekly and monthly collection and DSO goals
  • Seek out and communicate opportunities to continuously improve, standardize and streamline the company's AR administrative and collections process
  • Monitor all AR Collections efforts acting as the initial escalation point for these items
  • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Manage and maintain positive relations with customers
  • Working closely with other departments and groups to resolve issues and exceed client service expectations
  • Correct any errors, including misapplied payments, billing errors, and shipping errors
  • Responsible for customer requests for correspondence including copies of statements, invoices, and credit memos
  • Maintains accurate customer files, keeps track of name changes, address changes and mailing attention for all accounts
  • Responsible for documenting all correspondence with customers to the operating system's customer notes
  • Provide weekly reports for management
  • Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused.

Requirements:

  • Minimum 3-5 years accounting experience, management and team building skills
  • Proficiency in MS Office, including intermediate/advanced level Excel; proficiency with lookups and pivot tables a plus
  • Experience with vendor portals preferred
  • Must have general ledger accounting experience
  • Demonstrated problem solving, analytical and process improvement skills
  • Excellent interpersonal and communication skills. Proven ability to communicate effectively across all levels of the organization and with customers and vendors
  • Work ethic that exudes integrity, accountability, and professionalism
  • High attention to detail
  • Requires the ability to multi-task, manage time, and work well under pressure
  • Must be able to work extended hours during critical times as needed
  • Self-motivated and able to contribute individually and as a team, with minimal supervision
  • Ability to multi-task, as well as to prioritize and adhere to tight deadlines
  • Strong customer service required

Pay Range: $70k - $80k

The specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.

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