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Patient Care Coordination Specialist

2 months ago

Sharon, Pennsylvania, United States The Primary Health Network Full time
Position Overview

The Patient Care Coordination Specialist plays a vital role in managing patient referrals and coordinating necessary testing with specialists and external facilities. This position is responsible for obtaining prior authorizations for referrals and serves as a crucial link between patients and healthcare providers. The specialist will collaborate effectively with patients, healthcare professionals, and external facilities to ensure seamless scheduling and timely exchange of medical records, while also addressing any obstacles that may hinder patient care.

Work Schedule

This role typically operates during standard business hours, Monday through Friday, from 8:30 AM to 5:00 PM.

Qualifications
  • High School Diploma or equivalent is required.
  • A minimum of 2 years of experience in a healthcare environment is necessary.
  • Clinical experience of 2 years is preferred but not mandatory.
Essential Skills
  • Strong focus on customer service excellence.
  • Excellent verbal and written communication abilities.
  • Highly organized with the capability to prioritize tasks effectively.
  • Meticulous attention to detail.
  • Proficient in critical thinking and problem-solving.
  • Computer literacy is required.
Employee Benefits

At Primary Health Network, we offer a comprehensive benefits package that supports your overall well-being and professional growth:

  • Medical, Dental, and Vision plans available for employees and their families from the start date.
  • Employer-sponsored Short-Term Disability coverage.
  • Employer-sponsored Life Insurance.
  • Retirement savings plan.
  • Generous Paid Time Off policy.
  • 8 Paid Holidays each year.
  • College Savings Plan options.
  • Reimbursement for Fitness Center Memberships.
  • ID Shield and Legal Shield services.
  • Volunteer Time Off program.
About Primary Health Network

The Primary Health Network is recognized as the largest Federally Qualified Healthcare Center (FQHC) in Pennsylvania. Our mission is to enhance the health and well-being of the communities we serve by fostering trust and ensuring equitable access to compassionate and exceptional healthcare.

We maintain the highest standards of safety and quality in healthcare, supported by our Joint Commission Accreditation. Our commitment to optimal health and wellness is reflected in our numerous accolades, including:

  • Patient-Centered Medical Home Accreditation.
  • Participation in the Age-Friendly Care Health System.
  • HRSA Community Health Quality Recognitions for excellence in COVID-19 data reporting and health information technology.
  • Ranked #5 in the Government & Non-Profit sector by Inspiring Workplaces of North America for 2023.
Diversity and Inclusion

At Primary Health Network, we believe that our path to excellence in Diversity, Equity, Inclusion, and Belonging (DEI&B) is shaped by the unique perspectives and experiences of our team members. We are dedicated to attracting, nurturing, and retaining diverse talent, fostering an environment where innovative ideas thrive and ensuring our patients receive the highest quality of care.

Primary Health Network is an Equal Opportunity Employer (EOE).