Medical Office Assistant

4 days ago


Newark, Delaware, United States Christiana Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to join our Hematology Oncology department at the Helen F. Graham Center in Newark, DE. The successful candidate will provide exceptional customer service, manage front desk operations, and support the team in a fast-paced medical environment.

Key Responsibilities
  • Schedule appointments and manage patient flow
  • Answer multi-line telephones and retrieve accurate messages
  • Manage front desk operations, including collecting payments and applying ICD9 & CPT4 codes
  • Perform outreach calls and interact with physicians, staff, and patients to provide accurate communication and customer service
  • Excellent time management skills, ability to multi-task, and prioritize work
  • Excellent written and verbal communication skills
  • Ability to build and foster professional relationships in a team environment
Requirements
  • High School Graduate or GED required
  • Medical receptionist or medical assistant degree preferred but not required
  • Experience in a medical office setting or customer service environment is preferred but not required
What We Offer
  • Full Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions
  • Generous paid time off with annual roll-over and opportunities to cash out
  • 12 week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to, access to backup care services for dependents through, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more


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