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Optical Sales Associate

1 month ago

Green Bay, Wisconsin, United States Shoptikal, LLC Full time
Job Summary

Shopko Optical is seeking a highly skilled and customer-focused Optical Sales Associate to join our team in Ashwaubenon, WI. As a key member of our team, you will be responsible for providing exceptional patient and customer service, analyzing eyewear needs, and recommending specific lenses and frames to satisfy patient needs.

Key Responsibilities
  • Provide excellent customer and patient service according to company and Optical Center standards
  • Analyze patient eyewear needs and recommend specific lenses and frames
  • Assist patients in selecting frames according to style and color
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove, and care for their contact lenses
  • Assist Optometrist with case histories and screenings
Requirements
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments
  • High School Graduate or equivalent
  • To become Certified, teammate must complete Shopko provided training OCE Certification requirements and calendar modules
What We Offer
  • Competitive Wages & Sales Incentives
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program