Retail Sales Associate
2 days ago
The Retail Associate is a vital member of our team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with merchandise and sales floor maintenance.
Key Responsibilities:
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Maintain a clean and organized sales floor, including restocking shelves, facing merchandise, and ensuring a clutter-free environment
* Assist customers with merchandise, answering questions, and providing recommendations
* Process transactions accurately and efficiently, handling cash, credit card, and refund transactions
* Maintain a high level of awareness on the sales floor, recognizing and reporting any unsafe conditions or practices
* Collaborate with colleagues to achieve sales goals and maintain a positive team environment
Requirements:
* Ability to communicate effectively with customers and colleagues
* Basic mathematical calculations and cash handling skills
* Ability to stand for long periods, lift up to 25 pounds, and use janitorial equipment
* Availability to work a variety of shifts, including weekends and holidays
What We Offer:
* Competitive hourly rate
* Opportunities for advancement and professional growth
* A dynamic and supportive work environment
* Discounts on merchandise and services
Equal Employment Opportunity:
Ross is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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