Electrical Service Manager

1 month ago


Cleveland, Ohio, United States The Brewer-Garrett Company Full time
Job Summary

Brewer-Garrett is seeking an experienced Electrical Service Manager to join our team. This role is responsible for managing the electrical service operations, including redeeming service gross profit objectives, managing operations organization, and maintaining client relationships.

Key Responsibilities
  • Manage and estimate electrical projects, repairs, and installations
  • Delegate and organize work of electricians based on client contracts and expectations
  • Interact with owners and client representatives to develop and maintain productive, long-term relationships
  • Effectively lead assigned electricians, providing direction, training, and support needed to complete jobs
  • Submit all documents and paperwork for contracts or projects
  • Support the sales team in their efforts to develop new or additional contracts and projects with customers
  • Make recommendations to the Operations Manager on all matters affecting service operations
  • Forecast workforce, manpower, organizational changes, vehicle requirements, and actual gross profit levels
  • Secure customer renewal agreements with price escalations
Requirements
  • Minimum of 5 years of experience as a Service Technician, Service Manager, Project Sales Rep, or Operations Manager
  • Experience managing commercial accounts and working in commercial, educational, governmental, or industrial facilities
  • Basic knowledge of electrical service industry
  • Strong understanding of account management
  • Proficient user of Microsoft Office suite
  • Excellent mathematic skills
  • Strong communication and interpersonal skills
  • Strong leadership skills
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Work is performed mostly in office settings. Some outdoor work is required in the inspection of client locations.
  • Must be able to drive to and from business appointments and job.
  • Must be able to climb ladders to access.
  • Must be willing and able to open electrical equipment and visually inspect operation, subject to proper training and safety requirements.


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