Patient Service Representative

2 weeks ago


Gahanna, Ohio, United States UnitedHealth Group Full time
Unlock Your Potential in a Dynamic Healthcare Environment

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Service Representative, you'll play a vital role in delivering exceptional patient care and support.

Key Responsibilities:
  • Greet patients with a warm and welcoming smile, setting the tone for a positive experience
  • Accurately collect and update patient information, ensuring seamless communication and care coordination
  • Verify insurance coverage and process claims with precision and attention to detail
  • Manage medical records with confidentiality and integrity, maintaining accurate and up-to-date information
  • Coordinate appointments and schedules with ease, ensuring timely and efficient care delivery
  • Provide exceptional customer service, responding to patient inquiries and concerns with empathy and professionalism
What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) savings plan and employee stock purchase plan
  • A supportive and inclusive work environment, with opportunities for growth and development in a dynamic and rapidly evolving industry
  • A competitive salary and performance-based rewards, recognizing your hard work and dedication
  • A commitment to diversity, equity, and inclusion, fostering a culture of respect and empathy
Requirements:
  • High school diploma or equivalent required; prior experience in healthcare or customer service a plus
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills, with attention to detail and accuracy
  • Proficiency in Microsoft Office and electronic medical records software

We're an equal employment opportunity/affirmative action employer, committed to creating a diverse and inclusive workplace that values and respects all individuals. If you're passionate about delivering exceptional patient care and support, we encourage you to apply for this exciting opportunity to join our team at UnitedHealth Group.



  • Gahanna, Ohio, United States US Urology Partners Full time

    About the RoleThe Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S. Urology Partners by providing clerical support to all areas of the office.Key ResponsibilitiesExceed daily expectations and goals, with minimal error, while maintaining contact with...


  • Gahanna, Ohio, United States US Urology Partners Full time

    About the RoleThe Patient Service Representative will be responsible for delivering exceptional patient experiences and providing top-notch customer service. This role will support U.S. Urology Partners by offering administrative support to all areas of the office.Key ResponsibilitiesExceed daily expectations and goals, with minimal error, while maintaining...


  • Gahanna, Ohio, United States Central Ohio Primary Care Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Central Ohio Primary Care's Family Physicians of Gahanna office. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish.Key ResponsibilitiesEnsure patients have a positive...


  • Gahanna, Ohio, United States West Point Optical LLC Full time

    Job Title: Patient Call Center RepresentativeWest Point Optical Group is a leading provider of eye care services, and we are seeking a highly skilled Patient Call Center Representative to join our team.Job Summary:The Patient Call Center Representative will be responsible for providing exceptional customer service to our patients, answering their inquiries,...


  • Gahanna, Ohio, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionFYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our clients.Key Responsibilities:Patient Scheduling: Coordinate patient...


  • Gahanna, Ohio, United States West Point Optical LLC Full time

    Job SummaryWest Point Optical Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Answer incoming calls and respond to emails in a timely and professional...


  • Gahanna, Ohio, United States Otterbein SeniorLife Full time

    Customer Service SpecialistAt Otterbein SeniorLife, we're committed to providing exceptional care and services to our residents and their families. As a Customer Service Specialist, you'll play a vital role in ensuring a seamless experience for our guests and residents.Key Responsibilities:Provide outstanding customer service to all incoming residents and...


  • Gahanna, Ohio, United States West Point Optical LLC Full time

    Job OverviewCompany: West Point Optical LLCWest Point Optical LLC operates as a franchisee with numerous locations across the United States, providing essential support through its call center.Position SummaryThe following description outlines the primary duties and responsibilities associated with the role of a Patient Call Center Representative. This is...


  • Gahanna, Ohio, United States PT & Me Full time

    Job SummaryThe Patient Care Coordinator is a vital member of our team, responsible for ensuring the smooth flow of patients through our clinic. This role is the primary point of contact for all non-clinical patient services, providing exceptional customer service and a warm welcome to our patients.Key ResponsibilitiesGreet patients and provide outstanding...


  • Gahanna, Ohio, United States kite Full time

    Job OverviewWe are seeking a highly motivated and results-driven Retail Sales Representative to join our team at kite. As a key member of our sales team, you will be responsible for building brand awareness and customer loyalty for a Fortune 500 company in a retail store setting.Key ResponsibilitiesRepresent the brand of a Fortune 500 company in a retail...


  • Gahanna, Ohio, United States PT & Me Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at PT & Me. As a Patient Care Coordinator, you will be responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out.Key ResponsibilitiesGreet patients and provide...


  • Gahanna, Ohio, United States Apex Ventures Full time

    We are seeking a skilled Civil Engineer to join our team at Apex Ventures as a Project Manager/Owner's Representative. In this role, you will be responsible for representing the owner's interests in construction projects throughout North Rhine-Westphalia, focusing on passenger train stations.Key Responsibilities:Manage the quality, budget, and timely...


  • Gahanna, Ohio, United States Maxim Healthcare Service Full time

    Job Title: LPN - Homecare - WeekendsMaxim Healthcare Services is seeking a skilled Licensed Practical Nurse (LPN) to provide high-quality patient care in the comfort of their own homes. As a LPN, you will work with pediatric and adult patients, utilizing the nursing process to assess, plan, implement, and evaluate patient care.Responsibilities:Provide...

  • Service Employee

    1 week ago


    Gahanna, Ohio, United States Radiant Enterprises Full time

    Service Employee OpportunityWe are seeking a skilled Service Employee to join our team at Radiant Enterprises. As a Service Employee, you will play a vital role in ensuring the smooth operation of our food service department.Key Responsibilities:Prepare and present daily buffets, including salad bars and dinner buffetsEnsure food intake, including...


  • Gahanna, Ohio, United States West Point Optical LLC Full time

    Job OverviewCompany: West Point Optical LLCWest Point Optical LLC operates as a franchisee with numerous locations across the United States, providing essential support through its call center.Position SummaryThe following position summary outlines the essential duties and responsibilities of the role. It is not an exhaustive list and may be subject to...


  • Gahanna, Ohio, United States West Point Optical LLC Full time

    Job OverviewCompany: West Point Optical LLCWest Point Optical LLC operates a network of Pearle Vision franchises across the United States, providing essential support to all locations through its call center.Position SummaryThe following position summary outlines the general responsibilities and expectations for associates in this role. It is not an...


  • Gahanna, Ohio, United States Walnut Creek Surgical Suites Full time

    Job OverviewPosition: OR Circulator - Registered NurseRole SummaryActively participate as a key member of the surgical team, applying specialized nursing expertise and sound judgment to deliver both direct and indirect patient care.Execute responsibilities assigned to the circulator position.Ensure the operating room is stocked with necessary supplies and...


  • Gahanna, Ohio, United States Apex Ventures Full time

    About the RoleWe are seeking a highly skilled Civil Engineer to join our team as a Project Manager/Owner's Representative at DB InfraGO AG in Düsseldorf or Cologne. As a key member of our infrastructure development team, you will be responsible for overseeing construction projects throughout North Rhine-Westphalia, focusing on passenger train stations.Key...


  • Gahanna, Ohio, United States Golden Reserve LLC Full time

    Job OverviewPosition: Regional Client Administrator (RCA)Company: Golden Reserve LLCRole Summary: The Regional Client Administrator serves as a crucial link between clients and our operational teams, combining the responsibilities of a receptionist and an office manager. This position is integral to our sales and operational success.Key...


  • Gahanna, Ohio, United States Golden Reserve LLC Full time

    Job OverviewPosition: Regional Client AdministratorCompany: Golden Reserve LLCRole Summary: The Regional Client Administrator (RCA) serves as a crucial link between clients and our operational teams, combining the responsibilities of a Receptionist and an Office Manager. This position goes beyond traditional administrative duties, playing an integral role in...