Patient Service Representative
2 weeks ago
At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Service Representative, you'll play a vital role in delivering exceptional patient care and support.
Key Responsibilities:- Greet patients with a warm and welcoming smile, setting the tone for a positive experience
- Accurately collect and update patient information, ensuring seamless communication and care coordination
- Verify insurance coverage and process claims with precision and attention to detail
- Manage medical records with confidentiality and integrity, maintaining accurate and up-to-date information
- Coordinate appointments and schedules with ease, ensuring timely and efficient care delivery
- Provide exceptional customer service, responding to patient inquiries and concerns with empathy and professionalism
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) savings plan and employee stock purchase plan
- A supportive and inclusive work environment, with opportunities for growth and development in a dynamic and rapidly evolving industry
- A competitive salary and performance-based rewards, recognizing your hard work and dedication
- A commitment to diversity, equity, and inclusion, fostering a culture of respect and empathy
- High school diploma or equivalent required; prior experience in healthcare or customer service a plus
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Strong organizational and time management skills, with attention to detail and accuracy
- Proficiency in Microsoft Office and electronic medical records software
We're an equal employment opportunity/affirmative action employer, committed to creating a diverse and inclusive workplace that values and respects all individuals. If you're passionate about delivering exceptional patient care and support, we encourage you to apply for this exciting opportunity to join our team at UnitedHealth Group.
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