Patient Service Representative
2 weeks ago
We are seeking a highly skilled Patient Service Representative to join our team at Central Ohio Primary Care's Family Physicians of Gahanna office. As a key point of contact for patients, you will provide exceptional customer service and ensure a positive experience from start to finish.
Key Responsibilities- Ensure patients have a positive experience during their visit, whether in-person, telehealth, or over the phone.
- Communicate regularly with clinical staff to ensure patients and office needs are met.
- Greet patients and complete established check-in procedures upon arrival.
- Collect copays, deductibles, and/or outstanding balances.
- Answer phone calls and email inquiries from patients and administrative departments in a timely manner.
- Preferred: 1 year of administrative experience in a healthcare-related setting.
- Required: High School diploma or GED.
- Excellent interpersonal and verbal communication skills.
- Strong organizational and written communication skills.
- Ability to multi-task, prioritize, and manage time effectively.
As a Patient Service Representative at Central Ohio Primary Care, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
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Patient Service Representative
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