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Office Administrator

2 months ago

Chino, California, United States jian ding - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented professional to join our team as an Office Manager at jian ding - State Farm Agent. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
    • Use a customer-focused approach to educate customers about insurance options and provide personalized service.
  • Office Operations
    • Oversee the day-to-day operations of the office, ensuring that all tasks are completed efficiently and effectively.
    • Manage office supplies, equipment, and facilities to maintain a productive and comfortable work environment.
  • Team Collaboration
    • Work closely with team members to achieve agency goals and objectives.
    • Collaborate with colleagues to resolve customer issues and provide exceptional service.
Requirements
  • Communication Skills
    • Excellent written, verbal, and listening skills.
  • Organizational Skills
    • Highly organized and detail-oriented with the ability to prioritize tasks and manage multiple projects.
  • Experience
    • Previous experience in customer service or a related field is preferred.
  • Licenses and Certifications
    • Able to obtain Property and Casualty License.
    • Able to obtain Life and Health License.
Benefits
  • Compensation
    • Salary plus commission/bonus.
  • Work-Life Balance
    • Paid time off (vacation and personal/sick days).
    • Flexible hours.
  • Professional Growth
    • Opportunity for advancement within the agency.