Warehouse Operations Manager

3 weeks ago

Anaheim, California, United States Restaurant Depot Full time
Job Summary:

As a key member of our Restaurant Depot team, the Assistant Branch Manager plays a vital role in ensuring the efficient operation of our warehouse. This position is responsible for managing personnel issues, supervision, and maintaining a positive company image by providing excellent customer service.

Key Responsibilities:

General operations of the Branch.

Develops strong business relationships with customers by maintaining open communication and resolving problems effectively.

Ensures compliance with established policies and procedures, including safety, personnel, security, pest control, and shrink control.

Reviews financial and operational reports and takes necessary actions based on report results.

Directs subordinates to manage warehouse operations, including safety, sanitation, inventory, merchandising, receiving, stocking, and in-store customer service.

Defines service standards and operational mission, communicates them to employees, and monitors activities to meet branch goals.

Maximizes sales opportunities by ensuring high levels of customer service while meeting budgetary guidelines.

Manages selection, annual performance appraisals, and professional development of management-level personnel.

Coaches managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary action.

Maintains communication with Corporate Offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations.

Requirements:

Bachelor's degree (preferred but not required)

Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment.

Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention mandatory.

Strong leadership skills, capable of running a high-volume warehouse operation.

Excellent communication, organizational, and people management/training skills, with a strong customer service orientation.

Commitment to company values and strong customer orientation.

Work Environment:

The work is mostly performed standing/walking – must be able to stand/walk for up to 4 hours without a break. Physical labor is infrequent but there may be times when merchandise may need to be moved or an area cleaned. There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

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