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Client Relationship Manager

2 months ago

Cincinnati, Ohio, United States Harrison Gray Search and Consulting LLC Full time
About the Role

The Client Service Specialist is a key member of our team at Harrison Gray Search and Consulting LLC, responsible for building and maintaining strong relationships with our clients. This role requires a high level of customer service, attention to detail, and effective communication skills.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients, providing exceptional customer service and ensuring their needs are met.
  • Insurance Service and Support: Provide high-level support to team members in managing new and renewal business, facilitating continuous growth and development of insurance knowledge and professionalism.
  • Business Development: Assist in the facilitation of the Client Engagement Strategy, including scheduling, creating documents, and documentation in our Agency Management System.
  • Organizational Skills: Organize and market new business submissions in collaboration with other team members and stakeholders.
  • Communication and Collaboration: Effectively communicate with clients, team members, and stakeholders to ensure seamless execution of tasks and projects.
Requirements
  • Client Focus: Anticipate, monitor, and meet the needs of clients, responding to them appropriately.
  • Organization and Planning: Ability to plan, prioritize, and organize work to meet or exceed deadline expectations.
  • Attention to Detail: Ensure work is comprehensive and error-free.
  • Coachability: Quick learner with the ability to take direction and constructive feedback.
  • Communication: Effectively convey information and express thoughts and facts.