Branch Operations Manager

4 days ago

Medford, Oregon, United States Suffolk Credit Union Full time
Job Title: Floating Assistant Branch Manager

At Suffolk Credit Union, we strive to empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Our team is dedicated to providing exceptional service and support to our members, and we're seeking a skilled and experienced professional to join our team as a Floating Assistant Branch Manager.

Key Responsibilities:
  • Provide coverage for branch management or supervisory staff during absences, overseeing day-to-day branch operations on an interim basis, and as directed.
  • Supervise and coach branch employees to enhance member services satisfaction.
  • Manage the floating branch staff within their designated region.
  • Assist in overseeing branch employees and manages floating staff, including organizing, scheduling, coaching, and hiring or terminating staff in coordination with People Operations and management.
  • Manage scheduling, time cards, and training for branch staff and floating teams.
  • Help monitor branch performance to ensure staff meet goals.
  • Assist branch employees with escalated issues and provides services to members.
  • Manage ITM and Cash Recycler maintenance in branches.
  • Approve membership applications, opens accounts, and processes loan applications.
  • Handle cash orders, wire transfers, deposit holds, fee reversals, and debit card issues.
  • Participate in branch audits, ensures compliance, and maintains branch appearance.
  • Assist in collections, coordinates with the Collections department, and works on member solutions.
  • Support process improvements, community event participation, leadership training, and cross-departmental coordination.
Essential Qualifications:
  • High school diploma or equivalency certification.
  • At least 1 year of supervisory experience in a financial institution.
  • 3 years minimum supervisory experience overall.
  • Years of customer service, preferably in a banking environment.
  • Notary license required to be obtained within three (3) months of hire.
  • NMLS-ID (Mortgage Loan Originator) required and will be provided at time of hire if not already acquired.
  • Bilingual preferred.
Working Conditions:
  • Must be able to communicate effectively through speaking and hearing, with visual acuity for reporting and presenting information.
  • Occasionally required to lift over 45 lbs., such as supply boxes.
  • Occasionally works unusual hours, including Credit Union Days and call nights.
  • Must be available to work a flexible schedule, including Saturdays.
  • Occasionally required to travel up to 50 miles for business needs.

Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications.

  • Branch Manager

    3 weeks ago

    Medford, Oregon, United States Carson Oil Company Full time

    **Job Summary**The Assistant Branch Manager is a key role at Carson Oil Company, responsible for leading and overseeing the daily operations of the branch. This position requires strong leadership and management skills, as well as a deep understanding of customer and market dynamics.**Key Responsibilities**Manage staff proactively to encourage teamwork,...

  • Assistant Branch Manager

    3 weeks ago

    Medford, Oregon, United States Northwest Community Credit Union Full time

    Job Title: Assistant Branch ManagerNorthwest Community Credit Union is seeking a highly skilled and experienced Assistant Branch Manager to join our team. As a key member of our branch operations team, you will be responsible for overseeing sales and branch operations, ensuring exceptional member service, and driving business growth.Key...

  • Service Delivery Manager

    1 month ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    **Job Summary**We are seeking a highly skilled and experienced Branch Service Manager to join our team at Penske Transportation Solutions. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our branch, including managing preventative maintenance scheduling, quality, and customer satisfaction.**Key...

  • Branch Service Manager

    6 days ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    **Job Summary**We are seeking a highly skilled and experienced Branch Service Manager to join our team at Penske Transportation Solutions. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our branch, including managing preventative maintenance scheduling, quality, and customer satisfaction.**Key...

  • Branch Manager

    3 weeks ago

    Medford, Oregon, United States Alsco Full time

    General ManagerWe are seeking a highly skilled and experienced General Manager to oversee all facets of a branch operation. As a key member of our team, you will be responsible for ensuring that customer service and quality standards are met, staffing and leading supervision, developing and maintaining a team-oriented environment, and ensuring that financial...

  • Branch Director

    2 weeks ago

    Medford, Oregon, United States PeopleReady Full time

    Job Title: Branch ManagerWe are seeking a highly motivated and experienced Branch Manager to lead our Medford, OR branch. As a key member of our team, you will be responsible for driving business growth, managing day-to-day operations, and ensuring exceptional customer service.Key Responsibilities:Develop and execute a branch sales strategy to drive revenue...

  • Branch Service Manager

    1 month ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    Job SummaryWe are seeking a highly skilled Branch Service Manager to join our team at Penske Transportation Solutions. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.Key ResponsibilitiesDevelop and implement preventative maintenance schedules to ensure optimal...

  • Branch Service Manager

    4 days ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    {"title": "Branch Service Manager", "description": "Key ResponsibilitiesAs a Branch Service Manager at Penske Transportation Solutions, you will be responsible for managing preventative maintenance scheduling, quality, and customer satisfaction. You will also be responsible for listening to and resolving customer complaints regarding services, products, or...

  • Branch Service Manager

    4 weeks ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    Job SummaryPenske Transportation Solutions is seeking a highly skilled Branch Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.Key ResponsibilitiesPreventative Maintenance Scheduling: Develop and implement effective preventative...

  • Branch Service Manager

    3 weeks ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    Job SummaryWe are seeking a highly skilled Branch Service Manager to join our team at Penske Transportation Solutions. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.Key ResponsibilitiesManage preventative maintenance scheduling, quality, and customer satisfaction...

  • Branch Coverage Specialist

    3 weeks ago

    Medford, Oregon, United States Northwest Community Credit Union Full time

    Job Title: Branch Coverage SpecialistNorthwest Community Credit Union is seeking a highly skilled and motivated Branch Coverage Specialist to join our team. As a Branch Coverage Specialist, you will be responsible for providing exceptional customer service while assisting new and existing members. You will travel to multiple branch locations to fill critical...

  • Branch Coverage Specialist

    4 weeks ago

    Medford, Oregon, United States Northwest Community Credit Union Full time

    Branch Coverage SpecialistNorthwest Community Credit Union is seeking a highly skilled Branch Coverage Specialist to join our team. As a key member of our branch network, you will provide exceptional customer service while assisting new and existing members. This role requires flexibility during open hours of all branches in the region, and you will report...

  • Branch Coverage Specialist

    2 weeks ago

    Medford, Oregon, United States Northwest Community Credit Union Full time

    Job Title: Branch Coverage SpecialistWe are seeking a highly skilled and motivated Branch Coverage Specialist to join our team at Northwest Community Credit Union. As a Branch Coverage Specialist, you will be responsible for providing exceptional customer service while assisting new and existing members. You will travel to multiple branch locations to fill...

  • Branch Coverage Specialist

    3 days ago

    Medford, Oregon, United States Northwest Community Credit Union Full time

    Branch Coverage SpecialistNorthwest Community Credit Union is seeking a highly skilled Branch Coverage Specialist to join our team. As a key member of our branch network, you will provide exceptional customer service while assisting new and existing members.Key Responsibilities:Handle escalated member requests and inquiries, utilizing advanced...

  • Service Branch Operations Manager

    2 months ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    Key Responsibilities:Oversee the scheduling of preventative maintenance, ensuring quality service and high levels of customer satisfaction.Address and resolve customer concerns related to services, products, or staff interactions.Recruit, train, and assess the performance of team members.Ensure that each team member comprehends the company's goals and...

  • Service Branch Operations Manager

    2 months ago

    Medford, Oregon, United States Penske Transportation Solutions Full time

    Key Responsibilities:Oversee the scheduling of preventive maintenance, ensuring quality standards and customer satisfaction are met.Address and resolve customer grievances related to services, products, or staff interactions.Recruit, train, and assess team members to enhance performance.Ensure that all team members comprehend the organization's goals and...

  • Physical Therapist

    3 days ago

    Medford, Oregon, United States Medford Operations LLC Full time

    Job SummaryWe are seeking a skilled Physical Therapist to join our team at Medford Operations LLC in Medford, Oregon. As a Physical Therapist, you will be responsible for providing high-quality patient care, evaluating and treating patients, and developing treatment plans. You will work collaboratively with our team to ensure the best possible outcomes for...

  • Operations Manager

    3 days ago

    Medford, Oregon, United States CASCADES COFFEE LLC Full time

    Job SummaryWe are seeking an experienced Operations Manager to oversee the day-to-day activities of our restaurant. As an Operations Manager, you will be responsible for ensuring the smooth operation of the restaurant during your shift. This includes creating employee schedules, supervising staff, and assigning duties to maintain a high level of service...

  • Nursing Home Administrator Trainee

    4 days ago

    Medford, Oregon, United States Waterford Operations LLC Full time

    Job Title: Administrator in TrainingWaterford Operations LLC is seeking a highly motivated and dedicated individual to join our team as an Administrator in Training. This role is designed to provide hands-on experience and training in the day-to-day responsibilities of a licensed Nursing Home Administrator.Job Summary:The primary responsibility of this...

  • Distribution Operations Manager

    3 weeks ago

    Medford, Oregon, United States PacifiCorp Full time

    Job Title: Distribution Operations ManagerPacifiCorp is seeking a highly skilled Distribution Operations Manager to lead the day-to-day operations of an electric utility in a geographic territory, region, or functional unit. The successful candidate will establish and implement business objectives, strategies, and plans, while managing and allocating...