Repair Order Coordinator

2 weeks ago


Sparks, Nevada, United States Sonsray Fleet Services - Reno Full time
Sonsray Fleet Services Job Overview

At Sonsray Fleet Services, we are committed to delivering exceptional support for our clients in the construction, transportation, and agricultural sectors. As the premier Thermo King transport refrigeration and temperature control equipment dealer on the West Coast, we take pride in our reputation for excellence.

Why Work With Us?

  • We prioritize our employees and their contributions, nurturing a collaborative environment.
  • Comprehensive benefits package, including Medical, Dental, Vision, and Life insurance.
  • 401K plan with competitive contributions.
  • Paid time off and annual benefits such as uniform and boot vouchers.
  • Opportunities for community service, team-building activities, and professional development.

Key Responsibilities of a Service Writer:

  • Confirm warranty and service contract eligibility.
  • Draft repair orders and provide cost estimates.
  • Facilitate work orders for technicians while ensuring customer satisfaction.
  • Enhance job knowledge through ongoing training and educational opportunities.
  • Deliver outstanding customer service and address inquiries with professionalism.

Qualifications:

  • At least 3 years of experience in customer service and office management.
  • Experience in the refrigerated transport or heavy diesel sector is preferred.
  • Basic mechanical understanding is advantageous.
  • Strong communication skills and the ability to achieve service objectives.
  • Fluency in Spanish is a plus.

If you are interested in becoming part of our dynamic team at Sonsray Fleet Services, we encourage you to reach out for further details.



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