Dermatology Office Coordinator
4 weeks ago
Pacific Skin and Cosmetic Dermatology San Francisco and Corte Madera is seeking a highly skilled and customer-focused Front Office Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dermatology practice.
Key Responsibilities- Manage patient schedules, ensuring efficient and effective use of time
- Provide exceptional patient care, including greeting and checking in/out patients, answering phones, and addressing patient concerns
- Collect and verify patient information, including insurance details and copays
- Confirm patient insurance authorizations and referrals
- Discuss products and services with patients, building packages and promoting our services
- Manage provider and management meeting calendars
- Coordinate with vendors and representatives
- Oversee patient flow, ensuring timely visits and excellent patient experience
- Bachelor's degree or two years of high-level customer service experience
- Desire for at least one year of related medical office experience
- Medical insurance and terminology knowledge
- Computer proficiency in Microsoft Office, web-based email programs, and spreadsheet programs
- Excellent communication and problem-solving skills
- Responsible money handling practices
- Strong time management skills and ability to prioritize tasks
- Competitive hourly rate: $22-$25 DOE
- Quarterly team bonus
- Medical, vision, and dental benefits after 90 days
- 401k
- PTO
- Complimentary and discounted services after training period
This is a full-time position, 40 hours a week, with some Saturdays. We are a dynamic and growing practice, and we are looking for a team player who is passionate about delivering exceptional patient care and administrative support.
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