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Customer Service Representative

2 months ago

Portland, Oregon, United States Qonten Full time

Job Summary

We are seeking a highly skilled and customer-centric Customer Service Representative to join our team at Qonten. As a key member of our sales organization, you will be responsible for qualifying and responding to inbound sales leads, conducting outbound sales efforts, and presenting and explaining insurance products and benefits packages to our clients.

Key Responsibilities

  • Qualify and respond to inbound sales leads in a timely and professional manner
  • Conduct outbound sales efforts to identify new business opportunities
  • Present and explain insurance products and benefits packages to clients
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction
  • Collaborate with internal teams to achieve sales goals and objectives

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other sales-related software

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance