Deposit Operations Representative

2 weeks ago


Baltimore, Maryland, United States S3 Shared Services Full time
Job Summary

We are seeking a highly motivated and detail-oriented Deposit Operations Representative to join our team at S3 Shared Services. As a key member of our General Processing department, you will be responsible for performing multiple entry-level functions and transactions, including remittance processing, account maintenance, and reconciliations of official checks.

Key Responsibilities
  • Fulfill member requests submitted through Activity Manager/Move.
  • Process various account transactions, including posting payments, certificate of deposits, IRA deposits, decedent accounts, account inquiries, statement requests, and check copies.
  • Respond to inquiries from branches, members, and internal departments for deposit-related products and services that are in compliance with general processing policies and procedures.
  • Receive and review incoming mail for processing.
  • Secure and maintain confidential member information.
Additional Responsibilities
  • Evaluate and resolve unique situations, such as demanding or complicated member requests.
  • Prioritize workload to manage high-priority cases.
  • Offer alternatives when dealing with complex situations that require extensive research.
  • Participate in additional job-related projects and duties as assigned by management.
Requirements and Qualifications

To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be detail-oriented and able to maintain confidentiality.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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