Customer Care Associate
2 weeks ago
Customer Service Representative
Overview
Car Capital Technologies is a rapidly expanding technology firm in the automotive financing sector. We are enhancing our customer support team and are in search of exceptional customer service representatives. This role will involve assisting with the funding, management, and collection of auto finance agreements between dealerships and their clients. Car Capital Technologies also provides opportunities for career advancement within the organization, allowing employees to pursue their preferred career trajectories or explore new ones.
Role Responsibilities
The Customer Service Representative will be tasked with the following duties:
- Handle incoming customer inquiries and deliver accurate, satisfactory responses or solutions to their questions or issues.
- De-escalate situations involving unhappy customers by providing empathetic assistance and support.
- Conduct outbound collection calls.
- Review customer accounts and furnish updates and information regarding their status.
- Collaborate with fellow Customer Service Representatives to enhance overall customer service quality.
- Perform additional tasks as assigned.
This position is located in the general Dallas area.
Qualifications
A successful Customer Service Representative will exhibit politeness and sensitivity towards individuals while maintaining a strong commitment to their responsibilities and persistence. Excellent communication abilities, meticulous attention to detail, and a sense of urgency are crucial for success in this role.
No prior call center experience is required.
A high school diploma or GED is mandatory.
Fluency in English is essential, while proficiency in Spanish is a valuable asset, though not obligatory.
Key Responsibilities
- Monitor assigned accounts and assist in ensuring customers remain current with their obligations.
- Develop strategies to bring delinquent customers back to current status.
- Negotiate payment deadlines or installment plans.
- Address inquiries or complaints effectively.
- Investigate and resolve discrepancies as they arise.
- Establish trust-based relationships with customers whenever possible to prevent future issues.
-
Customer Care Associate
1 week ago
Dallas, Texas, United States Performance Food Group Full timeJob OverviewJob ID: 52484BRCategory: SalesShift: 1st ShiftJob Type: Full TimeLocation: TX DallasOperating Company: Performance DallasRole Summary: The Customer Service Representative plays a crucial role in ensuring customer satisfaction by assisting with order placements and addressing inquiries related to the company’s offerings. This position is...
-
Customer Care Associate
1 week ago
Dallas, Texas, United States Mass Markets Full timePosition OverviewAs a Customer Care Associate at Mass Markets, you will play a vital role in delivering exceptional service to our energy customers. This full-time position is designed for individuals who thrive in a dynamic environment and are eager to contribute to a positive customer experience.Key ResponsibilitiesProvide outstanding support to customers...
-
Customer Care Associate
5 days ago
Dallas, Texas, United States Curate Corp Voice Full timeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Curate Corp Voice. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...
-
Customer Care Associate
2 weeks ago
Dallas, Texas, United States Mass Markets Full timePosition: Customer Service Representative Employment Type: Full-Time & Part-Time We are seeking dedicated customer service representatives to assist with inbound projects for a diverse range of clients. In this position, you will: Address and resolve basic technical inquiries. Provide exceptional customer service to enhance client satisfaction. Support...
-
Customer Care Associate
2 weeks ago
Dallas, Texas, United States Abode Camp Full timeJob Title: Customer Service RepresentativeCompany: Abode CampLocation: RemoteJob Type: Temp to HireSalary: $10.00 per hourPosition Overview:As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support. Your responsibilities will include:Delivering High-Quality Support:...
-
Customer Care Associate
1 week ago
Dallas, Texas, United States Zion Capital Full timeJoin Our Team:Zion Capital is seeking a motivated individual to fill the role of Customer Service Representative. This position is ideal for those who excel in sales and are dedicated to delivering outstanding customer support. As an integral part of our organization, you will engage with clients, fulfill their requests, and play a vital role in our sales...
-
Customer Care Associate
2 weeks ago
Dallas, Texas, United States Luxottica Group Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a dedicated Customer Service Representative to enhance our client interactions and support.Key Responsibilities:Manage incoming calls from both prospective and current business clients.Efficiently respond to a diverse range of inquiries.Deliver exceptional assistance to ensure client...
-
Customer Care Associate
2 weeks ago
Dallas, Texas, United States NRG Full timeWelcome to the forefront of energy solutions and home services. At NRG, we are motivated by our commitment to foster a smarter, cleaner, and more interconnected future.As part of Airtron, a subsidiary of NRG, we embody more than just a provider of heating and air conditioning services. We are a collective of dedicated professionals, including technicians,...
-
Customer Care Associate
7 days ago
Dallas, Texas, United States Modernoworks Full timeCustomer Service RepresentativeJoin a dynamic team dedicated to excellence in customer support.Moderno is an innovative company that prides itself on a unique work culture. We are a rapidly expanding porcelain surfacing business, comprised of industry professionals who are enthusiastic about merging top-quality, large-format porcelain with exceptional...
-
Customer Care Associate
2 weeks ago
Dallas, Texas, United States AlphaGraphics Full timeCOMPANY OVERVIEW: As a recognized leader in the Printing, Design, and Shipping sectors, our mission is to collaborate with small enterprises and individuals, delivering high-quality solutions that simplify their lives. Our dedicated team at AlphaGraphics - US416 is actively searching for a Customer Service Representative (CSR) to join us on a full-time...
-
Customer Service Associate
3 days ago
Dallas, Texas, United States Pollo Campero Full timePosition Overview: The primary role of the Customer Service Associate is to ensure an exceptional experience for our patrons. Job Opportunities: Positions as Customer Service Associates are typically available in both full-time and part-time capacities within the restaurant sector. Requirements for Pollo Campero Customer Service Associates: Customer-Centric...
-
Customer Service Associate
5 days ago
Dallas, Texas, United States The Cookie Society LLC Full timeJob Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Bakery Associate at The Cookie Society LLC. As a key member of our bakery team, you will play a vital role in creating a delightful experience for our customers.Key Responsibilities:Bake and package cookies with precision and care, ensuring high-quality...
-
Customer Service Associate
2 days ago
Dallas, Texas, United States Pollo Campero Full timePosition Overview: The role of a Customer Service Associate at Pollo Campero is centered around delivering an exceptional experience to our patrons. Job Opportunities: Positions as Customer Service Associates are typically available in both full-time and part-time capacities within the restaurant sector. Key Responsibilities: Exhibit a strong commitment to...
-
Customer Service Associate
2 weeks ago
Dallas, Texas, United States SSP Full timePosition OverviewJoin our team as a Customer Service Associate where you will play a crucial role in enhancing the customer experience.CompensationStarting at $17.00 per hour plus tips.Work ScheduleAvailable for AM shifts on weekends.BenefitsOpportunities for career advancementImmediate hiringComplimentary parkingEmployee mealsComprehensive benefits package...
-
Customer Support Associate
2 weeks ago
Dallas, Texas, United States Domino's Franchise Full timeJob Overview:As a Customer Support Associate, you will be responsible for managing phone orders in a courteous and professional manner. Your role will involve:Processing customer orders efficiently.Preparing products for delivery.Utilizing a computer keyboard or touch screen for order entry.Operating necessary equipment.Stocking ingredients from the delivery...
-
Care Research Specialist
1 day ago
Dallas, Texas, United States Care Full timeAbout the RoleCare is a consumer tech company with a mission to solve a human challenge we all face: finding great care for the ones we love. We're on a quest to connect people in new ways and apply data analytics, AI, and the latest technologies to solve universal problems.Key Responsibilities:Conduct thorough research to identify and contact resources that...
-
Customer Service Associate
7 days ago
Dallas, Texas, United States CityVet Full timeBecome a Client Relations Coordinator at CityVetEmpowered employees. Happy pets.At CityVet, we believe that empowered employees contribute significantly to the happiness of pets. Our veterinary clinics are built on a foundation of positivity, empathy, and a friendly atmosphere where every team member plays a vital role in creating a supportive environment....
-
Associate Engineer for Customer Solutions
1 week ago
Dallas, Texas, United States Nokia Full timeCustomer Experience Associate Sales EngineerOverview:As a new Associate Sales Engineer in the Customer Experience division, you will undergo extensive training and development aimed at equipping you to provide Pre-Sales and/or Sales Support for Nokia's innovative products, services, and solutions tailored for our North American clientele.Key...
-
Customer Service Associate
1 week ago
Dallas, Texas, United States Carlos Luevano - State Farm Agent Full timeJob OverviewPosition Summary:A State Farm Insurance Agent is looking for a proactive and career-focused individual to become a vital part of their organization. As a member of the team for Carlos Luevano - State Farm Agent, you will foster and cultivate customer relationships within the community to advocate for State Farm offerings, including auto, home,...
-
Sales Associate
2 days ago
Dallas, Texas, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at JOANN Stores. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and creating a positive shopping experience for our customers.Key Responsibilities:Customer Service: Greet every customer with a smile and...