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Customer Care Associate

2 months ago

Dallas, Texas, United States Curate Corp Voice Full time

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Curate Corp Voice. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and ensure accurate and efficient fulfillment
  • Handle customer complaints and concerns in a empathetic and solution-focused approach
  • Log all customer interactions in our database system for accurate tracking and analysis
  • Perform general administrative tasks, such as data entry and document management
  • Generate regular reports for management to ensure seamless operations
Requirements and Qualifications
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage multiple customer accounts simultaneously
  • Strong problem-solving and analytical skills

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.