Business Systems Analyst Senior
2 days ago
At Discount Tire, we foster a culture of excellence and innovation, where talented individuals can grow and thrive. With over 60 years of history, we're at an exciting juncture in our journey, and we're seeking a skilled Business Systems Analyst Senior to join our team.
We're a company that promotes from within, offering opportunities for career advancement in both retail and corporate operations. Our Business Systems Analyst Senior will play a crucial role in analyzing software requirements, procedures, and problems to automate new or enhance existing software applications/systems.
Key Responsibilities- Collaborate with business partners to understand software needs and define requirements, translating them into technical solutions and providing recommendations and contingency plans.
- Document business requirements and capabilities into Business and Technical Design Documents, use cases, and stories.
- Lead planning sprints, workshops/design sessions to envision and assess business needs, features, and desired capabilities.
- Capture, document, and design business, application, and data workflows.
- Collaborate with Quality Assurance (QA), developers/engineers, and architects to align solutions, identify dependencies, and ensure functional results.
- Conduct feasibility and impact analysis, identify cross-project, application, or business unit dependencies, provide solutions to mitigate risk, and develop contingency plans for potential impacts.
- Mentor Business Systems Analyst I and II.
- Stay current on the latest industry technologies, trends, and strategies.
- Assist employees, vendors, or other customers by answering questions related to IT Business Systems Analysis processes, procedures, and services.
This position requires a minimum of five years of business analysis experience, including an advanced understanding of the software development life cycle, requirement modeling, and process mapping techniques, non-relational file structures, system design, analysis, and development methodologies, and quality assurance testing methodologies.
Strong knowledge base of ServiceNow software - ITSM, Asset Management, HR Onboarding (a plus), Agile. Experience as a scrum master, daily triage, and 1st response, and dealing with weekly agile responsibilities. Knowledge of change methodologies and CAB meetings. Maintain documentation on projects.
Experience preparing and/or executing business and technical requirements, specifications, user manuals, test plans, test scripts, and test cases is also necessary.
Advanced level computer experience, including skills in Microsoft Word, Excel, PowerPoint, Project, and Visio, is necessary. This position requires excellent communication, organizational, customer service, and problem-solving skills. Ability to work independently and in a team is vital. Proven ability to work efficiently and accurately under pressure, meet deadlines, and present a professional demeanor is essential. Proven ability to respond to different organizational situations while maintaining a positive and friendly attitude is necessary. Maintaining confidentiality, treating others with respect, and upholding Company values are key attributes. Organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.
Educational RequirementsThis position requires a Bachelor's Degree in Computer Science, Information Technology, or a related field.
Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
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