Damage Investigator Specialist

3 days ago


Stevens Point, Wisconsin, United States Stake Center Locating Full time
Job Description

The Damage Investigator/Auditor position at Stake Center Locating will be responsible for conducting thorough investigations and audits to ensure accurate locate results and adherence to company policies and procedures.

  • Perform gas damage investigations and document findings to ensure accurate and reliable results.
  • Conduct daily LP ticket audits to verify locate accuracy and ensure compliance with company procedures.
  • Respond to after-hours damage investigations to provide timely and effective support.
  • Select target audits based on existing company procedures to ensure efficient and effective use of resources.
  • Route daily audits in a logical and organized manner to ensure timely completion.
  • Interact with locate technicians, supervisors, and crews to provide guidance and support.
  • Utilize a laptop computer or tablet to receive, document, and email findings and results.
  • Provide on-site remediation when necessary to ensure prompt and effective resolution.
  • Mentor departmental new hires on field aspects of the job to ensure successful onboarding.
  • Perform other work-related duties as assigned to ensure the success of the team.

QUALIFICATIONS

  • Minimum one year of locating experience, two to three years preferred.
  • Able to effectively communicate with locate personnel, excavation contractors, and VNG representatives in the field.
  • Background in all facets of underground utility installation/utility locating with an emphasis on enhanced knowledge of utility locating fundamentals and procedures.
  • Preferred candidate should live within 75-mile radius of specified market or be willing to relocate.
  • Dependable and trustworthy.
  • Ability to look beyond standard solutions.
  • Must be at least eighteen years of age.
  • HS Diploma or GED required.
  • Clean background check for access to restricted and/or controlled areas.
  • Valid driver's license with acceptable driving record.
  • Ability to pass random drug screens and remain drug and alcohol free.

REQUIREMENTS

  • Requires availability for call-out, including some mandatory overtime.
  • May require weekend and holiday work when necessary.
  • Some travel may be required, including overnight stays and out-of-town assignments and/or training.
  • Ability to walk all types of terrain in and around construction zones and residential, commercial, industrial, and rural areas in all types of weather conditions.
  • Must be able to work alone, independently, and responsibly.

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