Property Claims Adjuster

7 days ago

Stevens Point, Wisconsin, United States Rural Mutual Insurance Full time
Job Title: Property Claims Adjuster

We are seeking a highly skilled and detail-oriented Property Claims Adjuster to join our team at Rural Mutual Insurance. As a Property Claims Adjuster, you will be responsible for investigating and evaluating property damage claims made by policyholders from an office setting.

Key Responsibilities:
  • Review and assess property damage claims remotely, using photographs, videos, and other digital documentation, primarily provided by independent adjusters.
  • Analyze insurance policies, review claim forms, and investigate the circumstances surrounding the loss to determine coverage and liability.
  • Prepare detailed reports documenting findings, including estimated repair costs, and maintain accurate records of all communication, transactions, and relevant documentation throughout the claims process.
  • Interact with policyholders, claimants, and other stakeholders in a professional and empathetic manner through phone and email.
  • Engage in negotiations with policyholders, contractors, and third-party claimants to reach a fair settlement agreement.
  • Collaborate with other departments, such as underwriters, legal, and agents, to ensure accurate assessment of claims and compliance with company policies and procedures.
Requirements:
  • Bachelor's degree in a relevant field, such as insurance, risk management, or construction, or equivalent work experience may be considered.
  • Minimum of three years of experience as a Property Adjuster, with a preference for experience in a field-based role.
  • Solid understanding of construction principles, building materials, and the ability to read and write estimates using Xactimate.
  • Strong analytical and problem-solving abilities to assess property damage accurately, evaluate coverage, and negotiate settlements effectively.
  • Excellent verbal and written communication skills to interact with policyholders, claimants, and internal stakeholders.
Preferred Qualifications:
  • Proficient in XactAnalysis.
  • Experience reviewing independent adjuster reports.
  • Familiarity with multi-line claims adjusting.

About Rural Mutual Insurance:

We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.

We believe in a healthy work/life balance and to that end offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.

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