Floor Manager

4 weeks ago


Buffalo, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and organized Floor Manager to join our team at Wegmans Food Markets. As a key leader, you will be responsible for managing store operations, leading a team of customer service employees, and providing exceptional customer service.

Key Responsibilities
  • Manage store operations, including coordinating and troubleshooting daily activities of customer service employees
  • Lead and develop a team of customer service focused team members, ensuring they have the tools and resources to be successful
  • Partner with department management to prioritize and delegate tasks, ensuring efficient Front End/customer checkout operations
  • Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
  • React quickly to situations that arise, partnering with store leadership to problem solve operational challenges
Requirements
  • 1 or more years of work experience, preferably in customer service, or a college degree
  • Computer skills
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
Benefits
  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working Sundays or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with both a profit-sharing and 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life and financial wellness

At Wegmans, we believe in caring, respect, empowerment, high standards, and making a difference in the community. We offer a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you.



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