Store Operations Manager
4 weeks ago
We are seeking a highly motivated and organized individual to join our team as a Floor Manager. As a key leader and liaison among teams and departments, you will be responsible for managing store operations, prioritizing tasks, and ensuring the Front End/customer checkout operations run efficiently.
Key Responsibilities- Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and departments throughout the store.
- Partner with department management to prioritize and delegate tasks, ensuring the Front End/customer checkout operations run efficiently.
- Manage the performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
- Provide exceptional customer service to customers and employees alike, acting as a champion throughout the store for our values and standards.
- Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges.
- Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture.
- 1 or more years of work experience, preferably in customer service, or a college degree.
- Computer skills.
- Proven ability to multi-task and handle interruptions in a fast-paced environment.
We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on a recognized holiday, health care benefits, a retirement plan, a generous scholarship program, and more.
At Wegmans, we believe in caring, respect, empowerment, high standards, and making a difference in the community. We offer a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do.
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