Store Operations Manager

4 weeks ago


Buffalo, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Floor Manager. As a key leader and liaison among teams and departments, you will be responsible for managing store operations, prioritizing tasks, and ensuring the Front End/customer checkout operations run efficiently.

Key Responsibilities
  • Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and departments throughout the store.
  • Partner with department management to prioritize and delegate tasks, ensuring the Front End/customer checkout operations run efficiently.
  • Manage the performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
  • Provide exceptional customer service to customers and employees alike, acting as a champion throughout the store for our values and standards.
  • Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges.
  • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture.
Requirements
  • 1 or more years of work experience, preferably in customer service, or a college degree.
  • Computer skills.
  • Proven ability to multi-task and handle interruptions in a fast-paced environment.
Benefits

We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on a recognized holiday, health care benefits, a retirement plan, a generous scholarship program, and more.

At Wegmans, we believe in caring, respect, empowerment, high standards, and making a difference in the community. We offer a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do.



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