Wholesale Sales Representative
3 days ago
Bjs Wholesale Club is a fast-paced retail environment that requires individuals who are results-driven and passionate about delivering exceptional customer experiences.
In this role, you will be responsible for executing acquisition strategies, managing membership programs, and providing top-notch customer service.
Main Responsibilities
- Execute Acquisition 365, renewal, upgrade, and cross-sell My BJs Perks.
- Handle merchandise returns, exchanges, pick-ups, and general customer services inquiries.
- Deliver superior customer service through all points of contact.
- Resolve and de-escalate member concerns in a courteous and timely manner.
- Maintain all club policies and procedures.
Requirements
- Prior front-line/customer service or previous sales experience preferred.
- Basic math skills preferred.
- Computer proficiency preferred.
Work Environment
You will spend most of your time in a stationary position on hard surfaces, occasionally bending, handling, pulling, reaching, and/or stooping to examine or scan merchandise.
Compensation Range
$16.00-$19.60 per hour, depending on location, education, experience, and qualifications.
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