Call Center Representative

1 month ago


Lexington KY USA, United States The LaSalle Group Full time
Call Center Specialist Opportunity

LaSalle Network is partnering with a leading global corporate payments company to find a skilled Call Center Specialist for their Lexington, KY office. This role involves handling inbound and outbound calls, providing exceptional customer service, and working collaboratively with the team to achieve departmental goals.

Key Responsibilities:
  • Make and receive calls within established KPI goals
  • Enter data accurately into the system
  • Utilize critical thinking skills to resolve client issues
  • Communicate effectively with clients and departments
  • Meet performance expectations and complete assigned duties on time
Requirements:
  • 1+ years of call center and/or customer service experience
  • Critical thinking skills and excellent communication skills
  • Proficiency in telephone, verbal, and written communication
  • Ability to work in a team environment and demonstrate knowledge of the Internet and Microsoft Office applications

This is an excellent opportunity to join a dynamic team and contribute to the success of a leading corporate payments company. If you have a passion for customer service and are looking for a challenging and rewarding role, please apply today.



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