Patient Care Coordinator

4 weeks ago


Royal Oak, Michigan, United States Dental Works Full time

Job Summary:

Dental Works is seeking a highly motivated and detail-oriented Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be the primary point of contact for patients, providing exceptional customer service and ensuring a positive experience for each visitor.

Key Responsibilities:

  • Provide timely and professional greetings to patients, introducing them to the office and staff.
  • Coordinate treatment services and nurture patient relationships to encourage retention.
  • Communicate information about recommended treatments and discuss cost, insurance coverage, and payment options with patients.
  • Build lasting relationships with patients by following up on visits to suggest new or alternative treatments.
  • Work collaboratively with the team to ensure each customer receives the best service possible.

Requirements:

  • 2 years of sales, customer service, or related work experience.
  • Bilingual Spanish-English skills preferred.
  • Ability to positively handle patient concerns and prioritize multiple tasks in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.

Benefits:

  • Paid Time Off (PTO).
  • Medical, Dental, and Vision coverage.
  • Continuing education and advancement opportunities.
  • 401(k) plan.

Dental Works offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full-time status.


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