Patient Care Coordinator
4 weeks ago
Job Summary:
Dental Works is seeking a highly motivated and detail-oriented Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be the primary point of contact for patients, providing exceptional customer service and ensuring a positive experience for each visitor.
Key Responsibilities:
- Provide timely and professional greetings to patients, introducing them to the office and staff.
- Coordinate treatment services and nurture patient relationships to encourage retention.
- Communicate information about recommended treatments and discuss cost, insurance coverage, and payment options with patients.
- Build lasting relationships with patients by following up on visits to suggest new or alternative treatments.
- Work collaboratively with the team to ensure each customer receives the best service possible.
Requirements:
- 2 years of sales, customer service, or related work experience.
- Bilingual Spanish-English skills preferred.
- Ability to positively handle patient concerns and prioritize multiple tasks in a fast-paced environment.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability, and initiative.
Benefits:
- Paid Time Off (PTO).
- Medical, Dental, and Vision coverage.
- Continuing education and advancement opportunities.
- 401(k) plan.
Dental Works offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full-time status.
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