Senior.NET Support Specialist
3 weeks ago
Greetings from Diverse Lynx, a leading IT consulting services provider. We are seeking a highly skilled Support Lead to join our team in Phoenix, AZ.
Job Summary:We are looking for a seasoned Support Lead with at least 8 years of experience in production support, design, development, testing, and deployment of applications using MS SQL Server, C#, ASP.NET, MVC, WCF, jQuery, AJAX, XML, and.NET WebForms. The ideal candidate will have expertise in.Net frameworks (4.0, 5.0) and.Net core, as well as experience with ITSM Support tools like ServiceNow or Service Cloud.
Key Responsibilities:- Provide production support and maintenance for applications using MS SQL Server, C#, ASP.NET, MVC, WCF, jQuery, AJAX, XML, and.NET WebForms.
- Support Experience using ITSM Support tools like ServiceNow or Service Cloud for tickets/incident management.
- Familiarity with ITIL concepts, processes, and fundamentals.
- Monitor and resolve incidents, requests, and problems in a timely manner.
- Collaborate with cross-functional teams to ensure seamless support and maintenance.
- At least 8 years of experience in production support, design, development, testing, and deployment of applications using MS SQL Server, C#, ASP.NET, MVC, WCF, jQuery, AJAX, XML, and.NET WebForms.
- Expertise in.Net frameworks (4.0, 5.0) and.Net core.
- Experience with ITSM Support tools like ServiceNow or Service Cloud.
- Familiarity with ITIL concepts, processes, and fundamentals.
- Strong communication and problem-solving skills.
- ASP.NET
- MS SQL Server
- MVC
We offer a competitive salary and benefits package to the right candidate. If you are a motivated and experienced Support Lead looking for a new challenge, please submit your resume and cover letter for consideration.
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