Customer Service Ambassador

3 days ago


Jersey City, New Jersey, United States LIVunLtd Full time
LIVunLtd: A Premier Residential Experience

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional service to residents and guests, ensuring a seamless experience from check-in to departure.

Key Responsibilities:
• Greet residents and guests with a smile, verifying their identity and welcoming them to the amenity space
• Answer phone calls, requests, and questions in a timely and professional manner
• Assist colleagues as needed to maintain a smooth and efficient workflow
• Provide business services such as photocopying, faxing, and electronic scanning
• Reserve event and amenity space for residents upon request
• Exceed client expectations by consistently delivering outstanding service

Requirements:
• Excellent communication skills, with ability to multitask and work well under pressure
• Basic knowledge of the surrounding neighborhood and a strong sense of hospitality
• Positive attitude and friendly demeanor, with a focus on providing exceptional customer service
• Ability to work days, nights, and weekends as needed
• Proficiency in G Suite, Word, and Excel

Benefits:
• Competitive compensation within industry standards ($15-$22 per hour)
• Opportunities for growth and development within the company
• Fun, friendly, and professional work environment

Compensation: The Front Desk Associate position with LIVunLtd pays $15.00-$22.00 per hour, dependent on experience and location.

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