Service Excellence Ambassador
3 weeks ago
Bally's Corporation is a leading global casino-entertainment company with a growing presence in the United States. Our mission is to deliver exceptional customer experiences through our commitment to quality, innovation, and community involvement.
Job Description
The successful candidate will be responsible for providing top-notch customer service and support to our clients. This includes responding to inquiries, resolving issues, and engaging in proactive outreach to ensure customer satisfaction. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work independently in a fast-paced environment.
Requirements
* High school diploma or equivalent required;
* Exceptional customer service skills;
* 1+ years of experience in a contact center or retail environment;
* Proficiency with computers and software applications;
* Ability to work in a fast-paced environment;
* Fluency in English and Spanish (preferred).
What We Look For
We are seeking a highly motivated and detail-oriented individual who can thrive in a dynamic environment. The successful candidate will be able to prioritize tasks effectively, manage multiple projects simultaneously, and maintain a high level of accuracy in their work. They will also be able to communicate complex information in a clear and concise manner and work collaboratively as part of a team.
Benefits
* Competitive salary: $42,000 USD per year;
* Comprehensive benefits package, including annual vacation, annual bonus, 401(k) program, health insurance, and home office allowance;
* Opportunities for professional growth and development;
* Flexible working arrangements;
* Recognition and reward for outstanding performance.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating an inclusive workplace culture that values diversity and promotes equity.
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