Customer Service Ambassador

6 days ago


Jersey City, New Jersey, United States Angela Scribe Full time
Company Overview: Angela Scribe is a dynamic and customer-centric organization dedicated to delivering exceptional service experiences. Our team is passionate about building strong relationships with our clients, and we're seeking a skilled Client Relations Specialist to join our ranks.

In this role, you will be the primary point of contact for our clients, providing support, resolving issues, and ensuring an outstanding experience. As a Client Relations Specialist, you will possess excellent communication skills, both verbal and written, and be proficient in using CRM software and other customer service tools. You will also be able to multitask, prioritize, and manage time effectively.

Estimated Salary: $55,000 - $65,000 per year, depending on experience and qualifications.

Key Responsibilities:
  • Respond to client inquiries via phone, email, or chat in a timely and professional manner.
  • Address and resolve client concerns, complaints, and issues efficiently.
  • Maintain detailed and accurate records of client interactions and transactions in the CRM system.
  • Collaborate with other departments to address and resolve complex client issues.


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