Office Support Specialist

4 weeks ago


Honolulu, Hawaii, United States Servco Full time
Job Summary:

The Office Associate at Servco Toyota Honolulu will provide administrative support to the dealership's business office and handle cashiering in the customer service lounge. The ideal candidate will have excellent communication and customer relations skills, as well as experience with Microsoft Word, Excel, and Access.

Responsibilities:
  • Process customer payment transactions for the parts and service departments
  • Responsible for daily cash balancing and handling daily bank deposits
  • Process check requests for customers regarding refunds, cancellations, or overpayment
  • Ensure timely and accurate posting of all payment transactions
  • Process purchase orders for vendor payments
  • Post third-party warranty claim payments weekly and process invoices for final closing
  • Responsible for filing and maintenance of records log, as well as managing supply inventory
  • Assist customers with inquiries on the phone and redirect calls to the appropriate department
  • Assist the Business Office Manager with various clerical needs
Requirements:
  • High school graduate or equivalent
  • Cashiering experience
  • Accounts payable work experience preferred
  • Able to type a minimum of 25 wpm and operate a ten-key by touch
  • Experience with Microsoft Word, Excel, and Access
  • Excellent communication and customer relations skills
  • Detail-oriented
  • Must be able to multi-task and adapt to change
  • Must be available to work every Saturday from 10:00am - 6:00pm and 2 weekdays from 10:00am - 6:00pm, preferably Monday and Wednesday
About Servco:

Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. We are committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

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