Technical Account Manager
3 days ago
We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services, Inc. This is a unique opportunity to work with our customers to drive their adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Key Responsibilities- Provide technical guidance and support to our customers to help them plan and build solutions using best practices.
- Work proactively with customers to identify and address technical challenges and opportunities for growth.
- Develop and maintain close relationships with customers to understand their business and technical needs.
- Collaborate with internal teams to ensure seamless delivery of AWS services and support.
- Bachelor's Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.
- 2+ years of technical engineering experience.
- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions.
- Internal enterprise or external customer-facing experience as a technical lead.
- Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges.
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s).
- Development in a distributed systems environment.
- Experience in Informational Technology operations.
- Experience in a 24x7 operational services or support environment.
- Experience with AWS services and/or other cloud offerings.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and empowered to do their best work.
At AWS, we're passionate about innovation and customer success. If you're a motivated and talented individual who is passionate about cloud computing and customer success, we'd love to hear from you
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