Account Specialist II
3 days ago
We are seeking a highly skilled Account Specialist II to join our team at Stella-Jones. This role is responsible for providing exceptional customer service to our customers by working collaboratively with the Sales team, including Sales Directors, Regional Managers, and Account Specialists.
Key Responsibilities- Contribute to the development of sales forecasts and targets.
- Assist with managing inventories, orders, and related transactions for assigned customers and territories.
- Maintain knowledge of all contractual and regulatory requirements of the customers.
- Verify and post details of business transactions to spreadsheets and databases.
- Investigate and resolve customer complaints and/or issues in an urgent manner.
- Reconcile report discrepancies and problems.
- Input customer and sales data into processing system according to company procedures.
- Review, balance, interpret, and correct computer reports and submit to management upon request.
- Assist customers and other staff by answering questions related to accounts, procedures, and services.
- Monitor inventories in yards and may be responsible for Alliance customers as assigned.
To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Account Specialist II
3 days ago
Tacoma, WA , USA, United States Stella-Jones Full timeJob Title: Account Specialist IIStella-Jones is a leading producer of industrial pressure-treated wood products in North America. We are seeking a highly skilled Account Specialist II to join our team.Job Summary:The Account Specialist II will be responsible for providing exceptional customer service to our customers by working collaboratively with the Sales...
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Account Specialist II
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Tacoma, WA , USA, United States Stella-Jones Full timeAbout Stella-JonesStella-Jones is a leading manufacturer of industrial pressure-treated wood products in North America. Our company plays a vital role in supporting the continent's infrastructure needs by producing and distributing railway ties, utility poles, residential lumber, and industrial wood products.Job SummaryWe are seeking an experienced Account...
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